Missing 2D window when using two screens

Modified on Thu, 21 Sep, 2023 at 4:15 AM


Issue detected: 

When using two screens, the 2D window and the Catalog are not grouped when Artlantis is closed. The next time when Artlantis is opened on a single screen, these windows are missing. 


How to solve this issue: 

There are two solutions: 

1/ Before quitting Artlantis, drag the 2D window back on your computer's screen and unplug your second screen.
2/ Or you delete the Artlantis folder from the hidden preferences of Artlantis with the help of RegEdit. 

- Open the Registry Editor of your operating system: 
- In the search box on the taskbar, type regedit, then select Registry Editor (Desktop app) from the results.

- Delete the following folder  Artlantis X on this path: HKEY_CURRENT_USER/SOFTWARE/Abvent/Artlantis X 


If you moved your windows on your second screen during your work with Artlantis, this step should be performed each time you unplug it. 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article